Frequently Asked Questions

What is FYHR Pro?

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FixYourHR (FYHR) is a platform that makes navigating HR simple. How does it work? Your inputs + our expert crafted guardrails + our agentic AI flow = easy HR magic. No chatbot loops. Just results—in two steps.


The best part? No need to learn prompting. No IT installs. No uploads. No maintenance. Just log in and get to the solution—fast.

Who is FYHR Pro for?

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FYHR Pro is ideal for businesses without a dedicated HR team, organizations with HR staff that need real support, and large enterprises that want to streamline their HR processes.

How does FYHR Pro membership work?

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By subscribing to FYHR Pro, you get FULL access to our product suite and our Document Hub with ready-to-use HR templates. It’s a simple monthly or annual membership with no hidden fees.

What is our Fair Use policy?

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For our FYHR Pro users we provide unlimited access, but we can’t allow a few outliers to hog all the resources. If your or your team’s usage impacts our service for other customers, we’ll reach out to find a fair solution. In extreme cases, we may limit or suspend your access. Let’s keep FYHR running smoothly for everyone!

Do I need to upload customer or business documents/data to use FYHR?

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No! Our platform functions without uploading confidential company information. We focus on providing compliant guidance without storing sensitive data.

How can I reach out for support?

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Send us an email at support@fyhr.app and we'll get back to you speedily!

Do you have a refund policy?

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We have a 7 day no questions asked refund policy, so if it doesn't work out, we'll send you a refund. Just send us an email!

Is FYHR Pro replacing traditional consultants?

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We provide expert-level guidance and resources in one platform at a fraction of the typical consulting cost. While some businesses may still need one-on-one consultants for highly specialized issues, FYHR covers the majority of HR needs quickly and affordably. We champion strategizing where you should and automating what you can.